Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: April 9, 2026

1. Introduction

Life Is Good Global Care ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide to us when you: • Register as a healthcare professional or care facility • Request our staffing services • Complete contact or inquiry forms • Subscribe to our newsletter • Communicate with us via email or phone This may include: name, email address, phone number, address, professional credentials, work experience, and payment information.

2.2 Automatically Collected Information

When you visit our website, we automatically collect: • Browser type and version • Operating system • IP address • Pages visited and time spent • Referring website • Device identifiers • Cookies and similar tracking technologies This information helps us improve our website and understand user behavior.

2.3 Information from Third Parties

We may collect information about you from: • Background check providers • Reference providers • Professional verification services • Other third-party data sources (with appropriate consent)

3. How We Use Your Information

3.1 We use collected information for:

• Providing and improving our staffing services • Processing applications and placement requests • Conducting background checks and verifications • Communicating with you about services • Sending promotional materials (with consent) • Complying with legal obligations • Preventing fraud and ensuring security • Analyzing website usage and performance • Personalizing your experience • Fulfilling contracts with care facilities and professionals

4. Legal Basis for Processing (GDPR)

4.1 We process your information based on:

• Consent: You have explicitly consented to processing • Contract: Processing is necessary to perform our services • Legal Obligation: We are required by law to process data • Legitimate Interests: Processing is necessary for our legitimate business interests • Vital Interests: Processing is necessary to protect your vital interests • Public Task: Processing is necessary for a task in the public interest

5. Data Sharing and Disclosure

5.1 We may share your information with:

• Care facilities and employers requiring staffing services • Healthcare professionals for placement opportunities • Service providers and contractors (with confidentiality agreements) • Legal authorities when required by law • Insurance providers for coverage purposes • Payment processors for transaction handling We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Storage and Security

6.1 Security Measures

We implement industry-standard security measures to protect your information: • Encrypted data transmission (SSL/TLS) • Secure password policies • Access controls and authentication • Regular security audits • Employee confidentiality training • Secure data centers However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6.2 Data Retention

We retain personal information for as long as necessary to: • Provide our services • Fulfill contractual obligations • Comply with legal requirements • Resolve disputes Once this period expires, we securely delete or anonymize your data.

7. Your Rights and Choices

7.1 Under GDPR and similar laws, you have the right to:

• Access: Request a copy of your personal data • Correction: Correct inaccurate or incomplete information • Deletion: Request deletion of your data ("right to be forgotten") • Restrict Processing: Limit how we use your data • Data Portability: Receive data in a structured format • Objection: Object to specific processing activities • Withdraw Consent: Withdraw previously given consent To exercise these rights, contact us at privacy@lifeisgoood.com.

7.2 Cookies and Tracking

You can control cookies through your browser settings: • Most browsers allow you to refuse cookies or alert you when cookies are sent • If you disable cookies, some website features may not function properly • We do not track you across third-party websites

7.3 Marketing Communications

You can opt out of marketing communications: • Click "unsubscribe" in any marketing email • Adjust your preferences in your account settings • Contact us directly at privacy@lifeisgoood.com We will honor your preferences within 10 business days.

8. International Data Transfers

8.1 Transfer Mechanisms

We operate in the UK and Australia. If we transfer data internationally: • We use Standard Contractual Clauses (SCCs) approved by authorities • We ensure appropriate safeguards are in place • We comply with applicable data protection laws in both jurisdictions

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us information, we will take steps to delete such information and terminate the child's account.

11. Privacy Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a prominent notice on our website. Your continued use of the website constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: Life Is Good Global Care Email: privacy@lifeisgoood.com Address: [Your UK Address] Phone: [Your Phone Number] Data Protection Officer (DPO): [DPO Contact] We will respond to inquiries within 30 days.

Questions About Our Privacy Policy?

Contact our Data Protection Officer or privacy team for more information.

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